Enjay Synapse Telephony Solution is asterisk based CTI Solution for SME with Enterprise class features that enables you to increase your business efficiency.

Enjay Synapse Telephony Solutions Overview

Enjay Synapse Telephony server is asterisk based IP PBX Solution which can be integrated with your existing IT and telecom infrastructure to increase your business efficiency. In other words, it is the use of computers to manage telephone calls. You can also call it as a customized IP_PBX.


How Enjay Synapse Telephony Works

Enjay Synapse server is IP PBX Solution, designed with Asterisk Engine, using standard x86 PC hardware for scalability and expandability. Enjay Synapse is a telephony solution which can talk to any epabx and at the same time talk to any software with its Universal API. Synapse API helps any software to talk to telephony in matter of few hours of programming. Enjay synapse is ideal for small sales and support team due to its low cost of operation and simple UI. At the the same time its useful for medium to large call centers due its scalability and reliability. Readymade integration with SugarCRM makes it very useful for sales / support team out fo the box. It expands business reach with website click to call or a mobile app for click to call, where as its features like CTI, IVRS, voice recording, VOIP support etc provide standard IP PBX features. Enjay synapse is expandable with lots of modules and add-ons available.

Key Features of Synapse

  • Build using reliable x86 based hardware
  • Unlimited Inbound / Outbound Call Recording
  • Call Assignement to user & Contact
  • Complete Call log and report of usage
  • Can be used with PSTN, PRI or GSM
  • Smart IVRS Solution
  • Call Pop-up Notifications
  • Works with IP Phone, Soft Phone and Normal Phones
  • Call Restriction by User or Group
  • Integration with Popular CRM and business applications

Discuss your IT and Telecom requirements with us

Our Executives will be happy to help you with your any IT service requirements